| Why You Should Hire Us for Legal Outsourcing That Is Beyond Typical Legal Process Outsourcing (LPO) / KPO | |||||||||||||||||||||
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WHY YOUR COMPANY OR LAW FIRM
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| CONTENTS | |
| I. OVERVIEW OF SDD GLOBAL’S LEGAL OUTSOURCING SERVICES | |
| We hope that SDD Global Solutions ("SDD
Global") can interest you in our offshore legal outsourcing / LPO /
KPO (knowledge process outsourcing) services. This presentation aims to provide a useful
introduction to those services. Once we know more about the nature of your needs, we can
prepare a more tailored presentation specifically for you, including more detailed fee
proposals.
SDD Global is a state-of-the-art, high-end legal process outsourcing company headquartered in the ideal, low-cost business location of Mysore, away from India's congested and increasingly costly major cities, but near to major universities and law schools that provide a steady supply of enthusiastic talent. SDD Global is approved by the Government of India (STPI) as an IT-Enabled Services company, and funded by (a) a debt facility provided by the State Bank of India, (b) one of the largest Asia hedge funds, and (c) investors from organizations such as Cisco Systems and Barclays Capital. We provide LPO services by leveraging information technology and a high-quality workforce for clients worldwide. Our more well-known clients have included Twentieth Century Fox, Calvin Klein, Sony Pictures, Channel Four Television, Universal Pictures, Mohamed Al Fayed, HBO, Electrosteel (a $300 million Indian steel company), John Wiley & Sons, and Elsevier. We have been ranked as the #1 outsourcing company in India, the US, and the UK, and #2 worldwide, ahead of over 2,700 other vendors, based on a recent satisfaction survey of 6,547 clients conducted by the Black Book of Outsourcing. Among the reasons we are ranked at the top are: (1) our management and supervision by outstanding U.S. lawyers who provide a degree of quality control and accountability unmatched in the legal outsourcing industry, and
(2) the extraordinary caliber of our Indian attorneys, who have been hired only after undergoing the industry’s most rigorous testing and screening process, in which we hire only one out of every 900 applicants. Our #1 ranking is no flash in the pan either. Our climb to the top has been steady since our incorporation in March 2006. In fact, we were ranked among the “Top 10 Legal Outsourcing Companies” worldwide, for two years in a row (2008 and 2009) by The Black Book of Outsourcing. Our high-quality reputation in the LPO industry is further reflected by the fact that we are one of only two Indian legal outsourcing companies chosen to join the General Counsel Roundtable’s Vendor Preferred Pricing Program. Our LPO operations are managed by the New York-based media and intellectual property law firm, SmithDehn LLP. We perform legal outsourcing work for multiple companies and law firms, many of which have no connection with SmithDehn. To enable us to attract the best and brightest law graduates from all over India, we completed a highly successful public relations branding campaign in India to turn SDD Global into the one of the most famous and attractive legal services employers in the country, as well as the best LPO. This has included dozens of articles in the major print media, as well as three prominent features on national television networks. As a result, not only have we carefully developed an outstanding team of professionals, but we also have a large database of already-tested, qualified candidates that we can hire on short notice, to increase our capacity rapidly as and if needed by clients. Because of our unique location, high-quality employees, and supervision by U.S. licensed attorneys, we are confident that we can help you cut your legal costs to as low as one-tenth the usual amounts, while providing an outstanding work product. We recognize that when it comes to legal work, no client wishes to save money at the expense of quality. As our Fortune 500 and demanding law firm clients are aware, no such compromise in quality is made by SDD Global. | |
| II. DISTINGUISHING FEATURES THAT MAKE SDD GLOBAL THE BEST LPO | |
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A. SUPERVISION BY RESPECTED U.S. LAWYERS The credentials of the U.S.-licensed attorneys working for SDD Global are impeccable.
Russell Smith, Frank Dehn and Kwarma Vanderpuye in particular each have over two
decades of litigation experience at big and small law firms alike. Bruce Campbell and Alex
Hannell are also “big law firm” veterans, who bring expertise in commercial contract drafting
and negotiations. B. THE HIGH QUALITY OF OUR INDIA TEAM C. THE ONLY LEGAL OUTSOURCING COMPANY IN MYSORE, ONE OF THE BEST BUSINESS LOCATIONS IN INDIA D. OUR STATE-OF-THE-ART INFRASTRUCTURE AND PROTECTION OF CLIENT CONFIDENTIALITY ARE UNMATCHED IN THE LPO INDUSTRY E. RIGOROUS EMPLOYEE SCREENING AND MOTIVATION IS THE BEST PROTECTION | |
| III. A REPRESENTATIVE SAMPLE OF OUR INDIA TEAM MEMBERS AVAILABLE FOR ASSIGNMENT TO YOU | |
![]() SDD Global Solutions has legal teams that
easily rank as the most accomplished and
talented in the offshore legal outsourcing / LPO
industry. All of our attorneys and paralegals
are trained in various facets of the U.S. legal
system and are well-versed in conducting U.S. federal and state legal research using either
LexisNexis or Westlaw, as well as handling discovery matters and other litigation support.
They are also trained in U.S. legal writing, a subject which no law school in India covers,
and they are taught to analyze legal issues just as an American attorney would. Below is a
representative sampling of profiles of legal outsourcing attorneys available to you. Padmavathi Shantamurthy Padmavathi joined us as a Legal Research Manager in August, 2006. Given her dedication and enthusiasm, it is no surprise that Padma has an impeccable academic record, having secured the second rank in law from the University of Mysore. Padma was a “superstar” lecturer in law at the University of Mysore and its affiliate colleges for six years, before undergoing intensive training in U.S. legal research at SDD Global. Her other notable academic achievements include obtaining a postgraduate diploma in Intellectual Property Rights from top-ranked National Law School in Bangalore, an LL.M in International Law and Business & Trade Law from the University of Mysore, and undergoing a course in cyber laws from the Asian School of Cyber Laws, in Pune. Padma has written and published research articles in such areas as trademark law and globalization. To her broad knowledge and excellent legal outsourcing skills, she also brings a passion for teaching, which has proved invaluable in the training and supervision of top-notch legal researchers at SDD Global. ![]() Abhinav Chandan Abhinav Chandan joined us soon after graduating from one of India's finest law schools - the National University of Juridical Sciences (NUJS). Prior to joining us, Abhinav gained practical experience in handling diverse legal issues in taxation, corporate, international trade, competition and securities laws, during his internships with some of the most prominent Indian law firms, including J. Sagar Associates, Nishith Desai Associates, and Economic Laws Practice. Additionally, while at law school, Abhinav also served as a parttime researcher, trainer and an assistant project manager for a U.S. based legal off-shoring company, compiling information on more than 35,000 U.S. federal and state cases. Given his experience and expertise in handling U.S. legal issues, joining SDD Global was a natural choice for Abhinav after completing his graduation. Gifted with a sharp intellect, logical reasoning, and great research, writing and analytical skills, Abhinav has all of what it takes to be a successful lawyer. In the short span he has been with us, he has grown to become a key member of the SDD Global team. With the advanced training he continues to receive here, Abhinav is rapidly becoming a "pro" at handling all manner of U.S. and U.K. legal issues, including commercial contract drafting. In his own words, Abhinav admits: "Joining SDD Global is like a dream come true for me. I had always wanted to work here after I attended a presentation given by SDD Global during a part of the company's campus recruitment drive. SDD Global is perhaps the only legal offshoring services provider with a strong focus on media and entertainment law, a subject towards which I have a great affinity. Working for Hollywood icons is the icing on the cake." | |
| IV. SPECIFIC CAPABILITIES | |
A. LEGAL RESEARCH AND DRAFTING
B. LITIGATION SUPPORT C. PATENT AND OTHER IP SERVICES
Today, the main challenge for companies is to understand and identify their IP portfolio and then optimize its latent value. Our IP Consultants develop strategies for protecting and enhancing the revenue stream from patents, trademarks, and copyrights. Through IP consulting services, we try to align our client’s IP strategy with its business. We identify areas for significant improvement in business results of the organization through changes or improvements in IP processes and protecting existing IP. We also help our clients develop global portfolios that strongly position the client company in the international market. The IP consulting services we provide are:
We conduct seminars, training, and orientation programs for our clients in order to position them as major leaders by strengthening their Intellectual Property portfolio and knowledge. Our IP trainings are primarily focused on IP and R&D strategies. Our aim is to position our clients as invention hubs in their respective fields. We assist corporate bodies in attaining an IP-driven business model. Our IP training programs are customized to the specific needs of the company and the group attending in particular. | |
| V. SCALABILITY | |
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| VI. FEE STRUCTURE | |
On the subject of fees, our hallmarks are flexibility and tremendous savings. We are happy to work with you on any fee structure(s) that meet(s) your needs, whether it be hourly billing, flat fees for service, monthly or yearly flat retainer fees, or a combination of hourly billing with caps on the total amounts. Regardless of what fee arrangement we may reach with you, we are confident that you will save up to 90 per cent in relation to the cost of comparable or even inferior onshore services. | |
| VII. SATISFIED CLIENTS / CASE STUDIES | |
SDD Global is unique in the India legal outsourcing / LPO / KPO industry with our base of high-profile, satisfied corporate clients. We have received praise, both private and public, from some of the world’s largest corporations. Below are Four public testimonials. | |
| TWELVE CASE STUDIES / SUCCESS STORIES | |
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1. HISTORIC DISMISSAL OF L.A. LIBEL SUIT AGAINST THE “ALI G SHOW” Winning a landmark court decision that has become a tipping point in favor of legal outsourcing, and that also will benefit comedy writers, performers, television broadcasters, and film studios, SDD Global performed all of the legal research and drafting for the successful motion to dismiss Doe v. HBO, a high-profile libel litigation in Los Angeles County Superior Court, involving Sacha Baron Cohen’s acclaimed comedy series, “Da Ali G Show.” U.S. law-trained Indian attorneys at SDD Global conducted the legal research and drafted all of the preliminary drafts of court papers in the litigation, including Defendant Channel 4’s motion and brief for summary judgment, which allowed Channel 4 to fight and defeat the lawsuit, rather than settling in order to avoid burdensome legal fees SDD Global's team leader, Padmavathi Shantamurthy traveled from her home in Mysore, India to Los Angeles, San Francisco, and New York to assist with oral arguments and depositions in the case. A team of Indian lawyers at SDD Global drafted, and is credited by name in, the summary judgment brief for dismissal. For a copy of the brief, please click here. The victory created shock waves in the U.S., British, and legal media, because it was the first example in which a team of Indian lawyers at a legal outsourcing company was able to win a major Western litigation. The media and legal worlds learned a lesson that has profound implications for the future of legal services in the West. Without SDD Global's involvement, mounting a defense against this lawsuit would not have made economic sense, and the defendants would have simply paid the plaintiff to go away. This would have been just to avoid U.S. legal fees, even though the case has no merit. However, with SDD Global's team of excellent, U.S. law‐trained, Indian attorneys doing the work, it was less expensive to fight the suit, than it would have been to settle. Because SDD Global's team made the defense affordable, U.S. lawyers were able to do the things in the U.S. that they do best there, such as strategizing, supervising, editing, and appearing in court. SDD Global demonstrated that, with legal outsourcing, baseless lawsuits can be defeated on the merits, instead of settled simply out of fear of legal fees. 2. IN VICTORY FOR ENTIRE INDUSTRY, SDD GLOBAL DEFEATS LAWSUIT AGAINST LEGAL OUTSOURCING We also take pride in performing the legal research and drafting for the successful motion to dismiss the Washington D.C. federal lawsuit against legal outsourcing in India, Newman McIntosh &Hennessy v. Bush. Our legal papers, which required no editing or revision by U.S. defense counsel, led the plaintiff law firm to immediately withdraw its complaint. This case, which drew worldwide attention, was designed by the U.S. law firm plaintiff to place roadblocks in the way of all legal services outsourcing to India. The firm, Newman McIntosh & Hennessy (“NMH”), sought a court order against “all United States based attorneys” who outsource legal work to India, and “all foreign legal outsourcing providers.” The named defendants were India-based Acumen Legal Services, along with thenU.S. President George Bush. Acumen retained SDD Global to lead the defense. NMH sued on the basis of false speculation that the U.S. government is intercepting all or most of the data sent by U.S. lawyers to foreign legal outsourcing providers, as part of an anti-terrorism campaign. Thanks to our motion to dismiss and supporting legal brief, prepared entirely in Mysore, NMH got an unexpected taste of the kind of high-quality legal work that Indian lawyers can provide, even in the Washington D.C. federal court. Again we demonstrated our company's extraordinary ability to research and draft extremely sophisticated briefs and motions, to the point where the quality of our work exceeds that of many U.S. law firms. A copy of our successful brief can be found by clicking here. U.S. defense counsel in the case, David Lubitz, a Columbia Law School graduate and former partner at Bingham, can confirm that our work was so outstanding that he did not need to make any significant revisions before filing our papers with the court. 3. SDD GLOBAL IS THE FIRST LEGAL OUTSOURCING COMPANY TO PROVIDE SUPERVISION AND EDITING FOR A MAJOR U.S. LAW FIRM In a stunning role reversal that could provide new impetus to our industry, SDD Global is the first legal outsourcing company hired to supervise and edit the work of U.S. lawyers at one of the 100 largest Western law firms. Shattering the myth that lawyers in India can provide only low-end, back-office functions, our team in Mysore has become so expert in U.S. litigation that it now reviews and edits motion papers drafted by American associates and partners. For busy Western attorneys operating under punishing deadlines, our round-the-clock, top-tier assistance has proved crucial in polishing legal briefs and other litigation papers before they are filed in court. We suggest new legal arguments and defenses, point out errors in logic and legal strategy, identify and correct grammatical and legal citation mistakes, and otherwise help U.S. lawyers provide a virtually flawless final product for their clients. 4. SDD GLOBAL SERVES EFFECTIVELY AS IN-HOUSE LEGAL DEPARTMENT FOR MAJOR STEEL COMPANY In another path breaking development, SDD Global effectively has become the equivalent of an in-house legal department for a U.S. steel company, showing companies everywhere how they can achieve tremendous cost savings in the legal services arena. This began when a $300 million Indian steel company, Electrosteel Castings, wanted to expand its operations into the United States. It hired SDD Global, first to do complex research on patent law and anti-dumping issues to ascertain whether its products would be in compliance with U.S. patent law, and whether anti-dumping duties would be leviable on the import into the U.S. from India and China of its steel products. Our LPO team carried out the research, the results of which led to the steel company taking a multi-million-dollar investment decision to expand into the United States. The same company then had SDD Global perform a multi-state survey to determine which form of business entity and which state in the U.S. would be the most favorable in which to incorporate. SDD Global performed a 50-state survey and, after examining the laws in various states, provided information to the company on the most advantageous form of business entity it should adopt, and which state would be most suitable for incorporation, considering its operations. SDD Global then prepared the organizational documents and incorporated the United States entity, Electrosteel USA LLC. Following its incorporation of Electrosteel USA, SDD Global has provided a range of legal outsourcing services, including IP registrations, creation of a subsidiary, and preparation of various legal documents needed for operations. Most notably, SDD Global single-handedly won a trademark appeal for the company, convincing the U.S. Patent and Trademark Office to change its position denying registration for one of our client's most important brand names. 5. CASE IS TURNED AROUND OVERNIGHT A Fortune 500 company in New York faced a multi-million dollar lawsuit in Alabama, by a plaintiff company that had agreed in writing that any dispute would be brought only in New York. Big firm local counsel in Alabama advised the client that a motion to dismiss would not succeed, and cited two authorities. In-house counsel at the Fortune 500 client asked us to prepare a memorandum on the subject. Overnight, SDD Global did the research and provided a memo, allowing in-house counsel to conclude that the local counsel was wrong, and that the case could be dismissed. 6. OUR RESEARCH AND DRAFTING ALLOWS FILM TO PROCEED The Business Standard reported on one of our assignments as follows: "Sony Pictures had to [obtain] an ‘opinion letter,’ outlining the activity and the risks involved, for insurance firms in order to secure cover for shooting a movie, and the movie’s fate hinged on the letter and the cover." SDD Global’s draft of this 45-page opinion, prepared in only 10 days and complete with 242 footnotes, each citing legal authorities, saved the client over $100,000 and led to the green-lighting of a major motion picture, which might otherwise have not been released. 7. CASE DISMISSED A Fortune 100 company was sued in California for 40 million dollars, by a plaintiff who released the complaint to the media, but did not serve it upon the client. Over the weekend, without waiting for a copy of the complaint to become available from the Court, SDD Global prepared a roadmap for dismissal, based on news reports of the claims. When a copy of the actual complaint was obtained on Monday, SDD Global quickly made a few necessary revisions. The SDD Global roadmap, complete with multiple citations for dismissal of each claim, was used for oral argument at a status conference, after which the Judge stated that the complaint had no merit. The Court persuaded the plaintiff's counsel to withdraw the suit that day. 8. SDD GLOBAL HELPS WIN IP CASE A major publisher retained us to help in a copyright suit, against a counterfeit distributor. The counterfeiter hired one of the biggest law firms in the U.S. The large law firm fired off a lengthy letter on a Monday night, citing authorities and allegedly demonstrating why the case should be dropped. SDD Global's team went to work, preparing an even lengthier, and better, response. Due to the time zone difference, the response reached the surprised defense counsel's desk Tuesday morning. When the counterfeiter and its lawyers realized that the publisher could match and even exceed their litigation resources at a fraction of the cost, the case settled favorably for our client. 9. 50-STATE SURVEY AND ANALYSIS FOR ANOTHER BLOCKBUSTER HOLLYWOOD FILM SAVES CLIENT OVER $200,000 IN LEGAL FEES Another major Hollywood film studio hired SDD Global Solutions to research and prepare a 50-state survey report on contract law and 19 other legal issues, in connection with a multi-million-dollar-budget movie it intended to produce. A team of 12 lawyers at SDD Global Solutions worked for 43 days and prepared a comprehensive 103-page-memorandum addressing all the issues required by the client. SDD Global's efforts resulted in saving the client over $200,000 in legal fees. 10. SDD GLOBAL “WRITES THE BOOK” ON U.K. LAW A U.K.- based company, which has been accredited by the Solicitors Regulation Authority & Bar Standards Board to provide CPD (Continuing Professional Development) courses to Solicitors in U.K., approached SDD Global Solutions in January 2008 to prepare course content on the law relating to the Companies Act, 2006 and on Private Company Acquisitions Through Share Purchase. We prepared the entire content in two months. Impressed with the quality of work, the same company thereafter commissioned SDD Global to prepare the course content on 14 more subjects, as follows:
11. SDD GLOBAL GETS SCREEN CREDIT IN EIGHT HOLLYWOOD MOVIES In another first for the legal outsourcing industry, SDD Global has received screen credit in eight Hollywood movies, including four in 2009 and two in 2010, with several more on the way. Two of these films were "number one" at the box office. For the full list of our credits, as documented on the Internet Movie Data Base, click here. SDD Global's services have included drafting of the entire range of motion picture contracts, legal research and analysis regarding compliance with U.S. and international laws and avoidance of claims, legal research and drafting of litigation papers for defense counsel, and intellectual property searches and registrations. SDD Global stands apart as the only Indian legal outsourcing company providing services for the film and television industries. 12. SDD GLOBAL CHOSEN BY GENERAL COUNSEL ROUNDTABLE SDD Global Solutions and Pangea3 are the only two legal outsourcing companies in India chosen by the General Counsel Roundtable (“GCR”) to participate in its prestigious Vendor Preferred Pricing Program. GCR members include hundreds of general counsels of major corporations, all of which have annual revenues of $750 million or more. GCR members receive discounts for SDD Global’s legal outsourcing services such as research and drafting, handling of commercial transactions, litigation support, and all manner of patent, trademark, and copyright services. FOR FURTHER INFORMATION: Please contact Russell Smith at info@sddglobal.com | |
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